
Hi, I'm Jen! I'm a personal finance expert and money coach aiming to help you take control of your money. I went from being broke to a six-figure net worth and am now on track to be financially independent at age 40. Discover Jen's story
When signing up or applying for something, you often have to provide a utility bill to verify your identity. But not everyone has bills in their name.
I always had all bills included in my rent, so this was a frequent problem. Luckily, there are several solutions if you don’t pay bills. The article below will show you what to do if you don’t have a utility bill in your name.
🪧 Should you sign up through my affiliate links, I may receive a commission at no cost to you.
- 💡 Quick Answer: I Don't Have a Utility Bill in My Name
- 1. Speak to the Authority Requesting the Utility Bill
- 2. Use Your Passport or ID
- 3. Use Your Driving License
- 4. Use a Bank Statement
- 5. Use a Letter from HMRC
- 6. Get a Letter from Your Landlord/lady or Employer
- 7. Take out a Phone Contract
- Why Do Service Providers Ask for Utility Bills?
- Who May Ask for a Utility Bill?
- Frequently Asked Questions
- I Don't Have a Utility Bill in My Name Summary
💡 Quick Answer: I Don’t Have a Utility Bill in My Name
If you do not have a utility bill in your name, you should speak to the authority requesting the bill. They can tell you what alternatives they accept.
Typically, you can use the following documents:
- Passport or ID card
- Driving license
- Bank statement
- Letter from HMRC
- Letter from your employer or landlord
- Phone contract (not always accepted)
1. Speak to the Authority Requesting the Utility Bill
The first step is to speak to the requester. You’re not the only one without household bills. The authority will probably offer alternative ways to verify your identity.
You may find this information on their website. For example, if you open an investment account, brokers will state which documents you can use in their FAQ. Call the mortgage broker if you need to prove your identity for a mortgage application.
2. Use Your Passport or ID
Your passport or identity card is proof of your identity. However, many organisations don’t accept passports and ID cards as proof of address. They are linked to you as a person, not your home. You can move somewhere else without having to change them.
3. Use Your Driving License

Many providers accept a UK driving license as proof of identity and address. For example, Royal Mail accepts your driver’s license when you collect a parcel. Not all places accept your driving license as proof of identity. Check it is accepted before you submit your driver’s license.
4. Use a Bank Statement

Bank statements are another valid option to prove your address. Most banks show your address on the statement. There are some exceptions, so you should check first.
You can simply open another bank account if yours does not show your address. An excellent option for a free bank account is Monzo.
Monzo is a mobile-based app, and you can open an account within minutes. Plus, they give you £5 free cash as a reward. Monzo accepts any official document as proof of address. Read more in my Monzo review.
5. Use a Letter from HMRC
Often, you can use a letter from HM Revenue and Customs (HMRC) as an alternative to a utility bill. Examples include:
- Tax statement
- Tax code notification
- Tax payment reminders and confirmations
- Any other letter from HMRC
You just need to ensure they are no older than three months.
6. Get a Letter from Your Landlord/lady or Employer
If you do not use a utility bill in your name, you may be able to use a letter from your landlord/lady instead. Organisations don’t accept renal contracts. However, letters from your landlord or landlady are a different story.
Ask your landlord for written confirmation that you live at the address. The letter should include the date to prove it is recent.
An alternative to a letter from your landlord/lady is a letter from your employer. Ask your employer if they can write you a letter confirming your address.
7. Take out a Phone Contract
Taking out a phone contract should be your last resort. Phone contracts cost you money, even if you use the cheapest option. Ensure the provider you choose sends bills.
Some places explicitly state that they do not accept phone bills as proof of address. You should check beforehand to avoid wasting money.
Why Do Service Providers Ask for Utility Bills?
Service providers ask for utility bills to confirm your address and identity. They are convenient because most people have them. Bills also state a person’s name and address and come from a trustworthy source.
This means brokers and mortgage providers can trust that you are a real person. They can protect themselves from fraud without much effort.
Who May Ask for a Utility Bill?
All service providers that need to verify your address ask for a utility bill, including:
- Investment brokers
- Banks
- Mortgage providers
- Credit lenders
- Other providers
Typically, you only need to show your utility bills once when you apply.
Frequently Asked Questions
Can someone else’s utility bill be used for address verification?
You can’t use someone else’s utility bill for address verification. Consider using alternative documents if you don’t have a utility bill in your name.
How do I transfer a utility bill to my name?
Contact the utility company or the landlord to transfer a utility bill to your name. Inform them of the change. They may ask for personal details and proof of identity to update their records.
Is it possible to obtain a utility bill online?
Yes, many utility providers offer online billing services. There, you can access and pay your bills electronically. You can usually print or download a PDF copy of your utility bill online.
Can I use a bank statement as proof of address?
Yes, you can use a bank statement as proof of address. Many organisations accept bank statements as valid documents to verify your current address. The statement should be no older than three months and display your name and address.
Can I use a TV license as proof of address?
You can use a TV license as proof of address in some cases. However, many providers prefer a utility bill or bank statement.
Check with the requester to ensure they accept a TV license as a valid verification.
Is a bank statement a utility bill?
No, a bank statement is not a utility bill. Utility bills are invoices for services like gas, electricity, and water. However, you can use a bank statement instead of a utility bill for address verification.
Is a mobile phone bill a utility bill?
A mobile phone bill is not a utility bill. Instead, it belongs to the category of telecommunications services. However, some organisations might accept a mobile phone bill as proof of address. Check the specific requirements of the entity requesting the proof of address.
I Don’t Have a Utility Bill in My Name Summary
It can be annoying when you do not have a utility bill in your name. Proving your identity or address is so much more difficult without a bill. Luckily, there are several solutions, including:
- Speak to the authority requesting the utility bill
- Use your passport or ID
- Use your driving license
- Use a bank statement
- Use a letter from HMRC
- Get a letter from your landlord/landlady
- Take out a phone contract
If you like this post, please help My Money Yard grow by sharing it with your friends.

